![]() ![]() You can also visit us in person between 8:30 a.m. You can talk to one of our customer service representatives at 65 or 80 between 9 a.m. Return to Top Is there someone I can contact with my billing questions? We encourage you to call us immediately to prevent your account from becoming delinquent. If we don't receive payment in full or a mutually agreed upon payment arrangement isn't obtained in a timely manner, your account may be referred to an outside collection agency. ![]() Return to Top What if I don't pay my bill? Our customer service staff can set up a payment plan based on our established policies. Return to Top If I'm unable to make the full payment, can I set up a payment plan? A financial counselor can help determine eligibility for government and community programs that may help cover medical expenses. We offer financial assistance to people who are uninsured or underinsured, or who are experiencing financial hardship. Return to Top Is financial assistance available? If you choose to pay out of pocket, El Camino Hospital offers a 75 percent discount on eligible services - whether you're uninsured, your insurance doesn't cover the services, or you choose not to go through your insurance provider. Return to Top Does El Camino Hospital offer a discount if I self-pay for services?
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